Is a Lead Time Required for Custom or Large Linen Orders?

Discover the importance of lead times when ordering custom or large quantities of linen to ensure timely delivery and customer satisfaction.

Written by Customer Care

We require a lead time for all custom linen orders , custom bar screens and large quantity linen purchases. To ensure availability and proper production, orders must be placed and confirmed at least two weeks prior to your desired delivery date.

Once your order is confirmed within the two-week lead time, changes to fabric type, color, or size are not permitted. This policy allows us to stay on schedule and maintain quality standards. Any cancellations or modifications made after the two-week deadline will be subject to the full order price, including the original order total. 

We strongly recommend finalizing your linen or custom bar screen orders well in advance. This allows us to provide the best service and highest-quality products for your event or business needs.