If your event is currently in progress, from delivery until your order is picked up, please contact us by phone at 1-844-GO-HIPPO (464-4776) for help with any of the following issues:
- Truck arrival and pick-up time, or on-site delivery team issues
- Product troubleshooting (oven, stove, dance floor, propane)
- Equipment replacement requests for items that are either missing, damaged, or broken
- Last-minute product additions
In order to assist you properly, please have your Event Number to get through to our team. If you do not have your Event Number, please leave a message and we will respond during regular business hours.