What should I do if I need to reach someone for an emergency while my event is in progress?
Emergency support is available for events that are currently in progress, starting from the time your order has been delivered until it is picked up. Contact our Customer Care team via phone, text, or live chat. Please have your Event Number in hand as you will need it to get in touch with us. While your event is in progress, we can help with any o...
Design Studio Appointments
All of our Design Studios are available by appointment only, and you can make your appointment online by clicking on the Design Studio of your choice below. Before you book, please be sure you have an event placed in our system through your Event Professional or through your online account if you are placing your order directly with Party Rental. Yo...
Do you rent Lucite Raw Bars?
We offer Lucite Raw Bars for rent in two sizes, allowing you to turn any tabletop into a seafood station. The container can hold ice for several hours and contains a drain hose on one end to keep melted water properly drained. We recommend renting a table and an ice tub for easy cleanup. To rent the Lucite Raw Bar click here ....
Do you rent cotton candy machines?
We offer a Cotton Candy Machine for rent, along with cotton candy mix, cotton candy cones, and cotton candy bags, all ordered separately. The electrical cord is 5' long. To rent our Cotton Candy Machine click here. Cotton Candy Mix serves 70 per carton Cotton Candy Cones 25 per package Cotton Candy Bags 100 per package Measures 26.25" wide, 38.50" h...
Do you rent frozen drink machines?
We offer Frozen Drink Machines for rent, including Frigo Granita and Oasis machines. To operate the Frozen Drink Machine, use at least 10 quarts of pulp-free or particle-free liquid and add the liquid 2 hours prior to your event. This ensures that the machine reaches the proper temperature. We offer a Margarita Mix (contains 64 8 oz. servings/bottl...
Do you rent hot dog carts?
We offer a Hot Dog Cart for rent. The Hot Dog cart can hold up to 50 hot dogs, and keep the hot dogs warm with Sterno (ordered separately). 6 Sterno are required for every 2 hours of cooking time. An optional White Vinyl Umbrella (57" high and 6 feet in diameter) can be ordered separately. To rent our Hot Dog Cart, click here . View Instructional Vi...
Do you rent hot dog warmers?
We offer a Hot Dog Warmer for rent that holds hot dogs, sausages, and egg rolls. The Hot Dog Warmer has rollers that hold up to 36 hot dogs and includes a temperature control gauge to keep your food at a safe serving temperature. To rent our H ot Dog Warmer click here....
Do you rent popcorn machines?
We offer a Popcorn Machine for rent. Similar to movie theater-style popcorn machines, our Popcorn Machine has a bright red top and clear windows to allow guests to see the popcorn popping in right front of them. Popcorn Mix and Popcorn Bags are also available and can be ordered separately. Each All in One Popcorn-Butter pack yields 10 servings Each ...
Do you rent a double unit warming cabinet?
We offer an electric Double Unit Warming Cabinet for rent that holds up to 16 full proofer trays. The plug for this unit requires a NEMA 5-30R outlet, which is usually installed by an electrician. This cabinet maintains temperatures up to 225 degrees Fahrenheit, but the temperature can fluctuate depending on the food placed inside, the amount of ti...
Do you rent bars?
We offer a variety of bars for rent, including wood bars, illuminated bars, portable bars, and bar carts. To view our complete collection of bars click here . Each product page for the bars offers additional information and helpful hints to help you choose the best bar for your event....
Products and Services Party Rental Ltd. Does Not Offer
We are known for having the nation's widest variety and largest inventory of rental products. There are some items we do not offer: A/V equipment Acrylic Mirror Aisle Runners Adirondack chairs Aisle runners Area rugs (coming soon) Arches Ash Trays Baby shower chairs Back-lit makeup mirrors Bain Marie Bike rack barricades Biodegradable dinnerware - (...
How do I find out an ETA for my delivery and pick-up?
To find out the estimated time of arrival, contact our Customer Service team on the day of delivery or pick-up. Our truck routes are created the night before the day of your delivery or pick-up date. Our Customer Care team is available Monday - Friday, 8 am - 5 pm. Phone: 1-844-GO-HIPPO (464-4776) Text messaging: 201-727-4700 Live Chat on our websi...
Do you rent tables with wheels?
Yes, wheels are found in Table Accessories. You can add wheels typically to any round table with wish-bone legs and/or adjustable legs. Wheels are ordered separately and must be assembled on-site. Wheels are not permitted for Pedestal Tables or Tables with Leg Extensions....
Can I purchase your products from you?
We do not offer our rental products for sale. We do have a selection of odds and ends that are for sale to help complete your event service, from protective tarps to Escort Umbrellas in the event of a rainy day. View the available items for sale on our website....
How do I cancel an order?
After signing into your account, click on "My Account" in the right-hand menu or from the dropdown. Look for the event in the Upcoming Events column, click the vertical ellipsis next to the event number, and select, "Cancel Order." If the event is for the future and not listed in the Upcoming Events column, then click on the Upcoming Events menu op...
Do you rent pipe and drape?
Pipe and drape is a versatile system used for creating temporary partitions, backdrops, and enclosures. Whether you're setting up for a corporate event, trade show, wedding, or theater production, our pipe and drape systems provide a professional and elegant solution. We offer pipe and drape in the following materials and colors: Bengaline materi...
What do you rent for lighting?
For lighting, we offer the following: Candles (pillars, tapers, tealights, and votives) Outdoor lighting (lanterns and tiki torches) We also offer several styles of candle holders and votives. If you're looking for any lighting that is outside of what we offer such as tent lighting, here are some companies that refer customers to: New York Frost Lig...
How can I view options for cushions?
We offer several types of cushions in various colors depending on the chair you are ordering. The Cushion product page lists the cushions by fabric and if you click into each fabric type, you can shop the colors offered. However, when you are shopping for chairs, if the chair requires a cushion you can choose the color and fabric from the Add-Ons pa...
What are you doing about sustainability?
While the rental business is inherently "green"—products are used multiple times rather than being purchased and discarded after each event—here at Party Rental Ltd., we are committed to sustainability through innovation with respect to natural resource conservation, management, and utilization. View our website to read more about some of our sustai...
Staging and Platforms
We offer both Staging and Platforms (Aluminum 4' x 8' and Black Wood 4' x 4'). While Staging is perfect for indoor or outdoor use, Platforms can only be used indoors. Staging Configurable Width, Height, and Length Add Skirting, Rails, and Stairs PRL will set up and breakdown upon arrival of delivery/pickup Maximum weight is 125 lbs. per square foot...
Do you rent and install carpet?
We offer carpets is offered in 1/8" thick in black, red, royal blue, and grey. Our carpets are a sale item so you do not need to return them. While we do not set up carpets, we provide an installation video and a step-by-step installation guide (see below). Our carpet is not intended to cover an entire floor of your event. We find it's great to use ...
Do you rent lecterns?
We offer two different types of Podiums or Lecterns - Podium Walnut and Podium Lucite . Podium Walnut Main Measurements Width: 24.25 in. Height: 47.00 in. Depth: 19.75 in. Additional Measurements Front Panel: 42" H x 21" W Back Ledge to Floor is 38" Small Storage Area 7.5" H x 21" W Large Storage Area 24.5" H x 21" W Podium Lucite Height: 48" Length...
How do I order a linen swatch or sample?
We are happy to provide linen swatches and swatch cards on our Linen Swatch website. You can order up to 10 swatches or swatch cards online and they are shipped via FedEx at a flat rate of $15.00 per order. Sales tax is added where applicable. These shipments are completed by Fed Ex Ground service only. Swatches for church linens are not offered on ...
Do you offer acrylic glassware?
We offer a selection of acrylic glassware options, including: 13 oz. Classic Wine Glass 13 oz. Stemless Wine Glass Acrylic Shot Glass 5.5 oz Flute Glass Please click on the individual links above to learn about each product. Kindly note that these glasses are not stackable....
Do you rent napkins?
In addition to offering linen napkins, we offer these types of napkins: Serving napkins (available in white only) Paper dinner napkins (available in white and vanilla) Paper cocktail napkins (available in a variety of colors) Recycled Napkins (available in cocktail and dinner size, one color only) Fashnpoint Beverage Napkins (available in a cocktail...
Chair Tips
We recommend rubber or felt tips on any finished flooring. You can order two types of chair tips on our website: Folding chair tips Reception chair tips Chair Tips, both rubber and felt, are rented so that 1 pack of tips will cover 1 chair. If you are ordering 4 chairs, you should order 4 Chair Tips....
Can dance floors be used outdoors?
Our dance floor should not be used outdoors unless it is underneath a tent and out of direct sunlight. If you are renting a tent from a tent company, be sure they provide you with a sub-floor to place underneath our dance floor to be assembled upon. Our dance floors cannot be installed on the following surfaces: Astroturf Cardboard Carpet more than...
Do you have an order minimum?
Yes, our minimums for all regions within our service area are as follows for 2025: January - March: $250 April - June: $600 July - August: $250 September - December: $600 If the order minimum is not reached, the remaining amount is added as a minimum fee. All other delivery/pickup, service fees, damage waiver, and sales tax are in addition to the mi...
Do you collaborate with event professionals?
We sure do! As a way to increase the event industry’s exposure, we consider collaborations with event planners, photographers, venues, and other event suppliers. Some of the requirements for collaboration include: Photo galleries would be available for use within 3 weeks of the shoot, or if submitted for publication in the season that the photos are...
What products are available to rent for Kosher needs?
We have glass chargers , glass chinaware collections, and glass specialty plates for your kosher needs. You can also order flatware and then boil it to be kosher. Glass chinaware collections available to rent are: Circle Clear Glass Chinaware Collection Clear Glass Rim Chinaware Collection Crest Chinaware Collection Glass Bead Chinaware Collection S...
Arrival Time Vs. Delivery/Pick-up Window
When choosing a delivery or pick-up window, please be aware that we arrive at any time during that window. The window of time does not include the time to complete the delivery or pick-up. After your order is submitted, you may contact our Customer Care team if your delivery or pick-up can be completed by a specific time. Additional fees may apply i...
Dance Floor Styles
We offer the ability to create a custom-sized dance floor for your space on our website. Available colors include: Black White Black and white Parquet Distressed Grey Faux Wood We will provide set-up and break-down of this product. Our dance floor should not be used outdoors unless it is underneath a tent and out of direct sunlight. If you are rent...
Will Party Rental Ltd. obtain permits for equipment that requires propane?
We do not supply or obtain permits on behalf of the customer. We recommend checking with the local municipality and/or fire department to confirm if permits are required to have and use propane at the event location. Equipment that is required to use propane cannot be used indoors for any reason....
Order Confirmation
After the rental order is submitted, an order confirmation is sent via e-mail to the person who placed the order and you'll receive the Event Number on the final page of checkout. The Event Number is also confirmation that the order has been placed successfully. The Event Number can be given when calling Customer Service, especially after hours whe...
Can I copy an old rental order to a new event?
Yes, a previous rental order for an event can be copied to create a new cart with your new event date and location information. To copy and create a new event rental order from a previous order: Locate the previous event on the Invoices tab in My Account If you know the Event Number or Event Name, you can type that into the search bar When the previ...