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How do I clear my web browser cache and cookies for Chrome, Safari, Edge, and Firefox?

Written by Customer Care

We frequently update our website to enhance your experience with us. Every now and then, you may want to clear your browser cache and cookies to ensure an optimal website experience. 

If you are unsure about clearing your cache on your computer, you may want to consult with your IT department first.

Chrome Browser (desktop)

  1. At the top right of your Chrome browser, click More (3 vertical dots)
  2. Click More tools, then Clear browsing data
  3. At the top, choose a time range. To delete everything, select All time
  4. Next to "Cookies and other site data" and "Cached images and files," check the boxes
  5. Click Clear data

  6. Close the browser and re-open it

Delete

Edge Browser (desktop)

  1. In the Menu bar at the top right of the Edge browser, click the Menu button (3 dots)
  2. Under Clear browsing data, select Choose what to clear
  3. Select Cached images and files and Cookies and other site data check box and then select Clear
  4. Close the browser and re-open it
Delete

Firefox Browser (desktop)

  1. In the Menu bar at the top right of the Firefox browser, click the menu button (3 horizontal lines)
  2. Click History and select Clear Recent History
  3. Next to Time range to clear, choose Everything from the drop-down menu
  4. Select Cache in the items list, make sure other items you want to keep are not selected, and then click the OK button

  5. Close the browser and re-open it

Delete

Safari Browser (desktop)

  1. In the Menu bar at the top of the Safari browser, click History, then Clear History
  2. Choose how far back you want your browsing history cleared.
  3. Click Clear history button.
Delete

Chrome Browser (Android device, iPhone, or iPad)

Android device:

  1. At the top right, tap More (three vertical dots)
  2. Tap History, then Clear browsing data
  3. At the top, choose a time range. To delete everything, select All time
  4. Next to "Cookies and site data" and "Cached images and files," check the boxes
  5. Tap Clear data


iPhone or iPad:

  1. At the bottom, tap More (three horizontal dots)
  2. Tap History, then Clear browsing data
  3. Make sure there's a checkmark next to "Cookies, Site Data," and "Cached Images and Files"
  4. Tap Clear browsing data
Delete

Safari Browser (iPhone, iPad, or iPod touch)

To clear your history and cookies:

  1. Go to the Settings app on your mobile device, then Safari
  2. Tap Clear History and Website Data

To clear your cookies and keep your history:

  1. Go to the Settings app on your mobile device, then Safari, then Advanced, then Website Data
  2. Tap Remove All Website Data
Delete