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Need to make changes and the order says "View Only"?

Discover how to overcome the challenges of making changes to a Read Only order and learn effective strategies for managing edits in this situation.

Written by Barony Suero

If your order is marked as "View Only" or “Read Only”, it means it can no longer be edited through your website account.

For help updating your order, please contact our Customer Care team at 1-844-GO-HIPPO (464-4776) or use Live Chat, available Monday–Friday, 8:00 a.m. – 5:00 p.m. 

Be sure to have your event number ready so we can assist you as quickly as possible. In some cases, additional processing fees may apply for post-cutoff changes.