How do I place a rental order?
Place your rental order on our website – it's fast, simple, and easy to use! Browse all of our products, create a cart, and get an estimate of your order on the cart page. Submit the cart to confirm your event and get an Event Number. Order directly through our website, day or night, whenever works best for you, on your desktop, mobile, or tablet ...
Why should I create an account on your website?
By creating an account through our website, you get access to exclusive, helpful features including the ability to: Create and save multiple carts. This feature is great if you are considering multiple different options for your event or for when you need to work on more than one event at a time. Just remember, carts don't reserve your items – you n...
I’d like different parts of my order to deliver to different locations on-site (i.e. one part delivered to the ballroom, another part delivered to the kitchen, etc.). How can I note this on my order?
You’ll love our Drop Zone feature! Drop Zones are defined as "a specific area at one address where a portion of an order will be placed." On the cart page, you can find a section "Manage Drop Zones & Tags." There, you can add, edit, or remove your Drop Zones. There can be up to 10 drop zones added. You can assign Drop Zones to products from the ...
Revising an Order After it's Been Submitted
Revising an order after it's been submitted One of the great benefits of using your Online Account to place orders through our website is the ability to easily modify and update orders! Watch the video below to learn how. You can make revisions, or cancel your order before 5:00 p.m. two (2) business days before delivery. All orders ar...
How can I view product pricing?
We've got you covered! To view pricing on individual products, you can browse our product catalogue. You can also begin a cart and add items to the cart to view pricing. For more accurate pricing, log into or register your account online. Setting the correct date and location ensures you’ll see the most accurate pricing quoted for every product! ...
I already know which products I need. Do I have to use the website search?
If you’re planning an order and know exactly what you need, give our Quick Add feature a try. Quick Add was created with the event professionals in mind. It’s a powerful search tool located on the cart page, and it can be accessed from anywhere on the site by clicking the Quick Add button at the top of the page....
How do I know when you're available to deliver and pick up my rental?
Knowing your delivery and pick-up dates are a key aspect of renting products from any event rental company. With us, you are able to see when we're available to deliver and pick up your order on our website in real-time prior to checking out your rental order. This is also a useful guide to determine how far ahead you need to place your order. Be su...